Why is AutoElevate prompting user in Audit mode?
Discover the reasons behind AutoElevate prompting in Audit mode and how to troubleshoot the issue effectively.
Written by Daniel Rivera
Updated at August 21st, 2025
Table of Contents
Summary
On AutoElevate v2.10.24.0, some endpoints in Audit mode may show a credential prompt. This occurs only if the user enters their own credentials incorrectly. The prompt should not appear in Audit mode. Our development team is working on a fix.
Who’s affected?
Endpoints running v2.10.24.0 in Audit mode.
Trigger
User enters incorrect credentials in the dialog.
Security impact
None identified; issue is UI-related.
What to do now
Advise users: If prompted, they can safely close the dialog and try running the software again with the correct credentials.
Fix timeline
Patch will be included in the next maintenance release. This article will be updated when available.