Deleting a device from your account
Learn how to remove a device from your account and ensure your security.
Written by Owen Parry
Updated at September 23rd, 2024
To ensure the security of your Password Boss account, you'll be prompted to verify any new device that attempts to sign in. This process helps to prevent unauthorized access and gives you more control over where your account can be accessed. If your device is lost or stolen, you can easily remove it from your account through either the client app or portal. This will deauthorize the device and prevent anyone from accessing your Password Boss account from that device while also removing any sensitive data that may be stored on it.
How to delete a device from your Password Boss account
WebApp
- Open the Password Boss WebApp.
- Click on Settings -> Devices.
- Click the trash can icon next to the device you want to delete.
Desktop
- Open the Password Boss app.
- Click on Settings -> Devices.
-
Highlight the device to delete and click the trash can icon.
-
Click the confirmation to remove the device.
-
You will receive an email confirmation that the device has been removed from your account.
Mobile
- Open the Password Boss app.
- Tap on Settings -> General -> My Devices.
-
Swipe left on the device you want to delete.
- Tap the delete button.
-
Click the confirmation to remove the device.
-
You will receive an email confirmation that the device has been removed from your account.
Portal
- If you still need to create a portal account, create one now.
-
Login to the portal.
- From the menu on the left, choose My Devices.
- Find the device you want to delete and from the blue Actions button
choose Delete.
-
Click the confirmation to remove the device.
-
You will receive an email confirmation that the device has been removed from your account.
Notes on deleted devices
- If you still have access to the device, you should uninstall the Password Boss app.
-
If the device is lost or stolen, your personal Password Boss data will be removed the next time the app comes online.
- If you have purchased a subscription with a device limit, any devices you delete will show as deactivated on the portal, allowing you to track your license usage.